I’m so sorry to hear about your mother’s problem with a hacker; unfortunately, this happens entirely too often in our high-tech world.
This is not a true insurance policy—it is more of a monitoring service to watch over your identity and you’re notified of any suspicious activity. It is not technically necessary or required to have this service.
Many experts recommend having title insurance and keeping an eye on public records yourself instead of paying a third party. However, title lock insurance may help give peace of mind if you have multiple properties, like vacation homes, that usually sit vacant for longer periods.