PriceProtect™
DriveShield™
GarageGuard™
Services
Insurance
Car Insurance
Compare Car Insurance with Jerry
Jerry’s Expert Advice
Car Insurance Estimates
Home & Renters Insurance
Renters Insurance
Repairs
Car Repair Estimates
Repair Estimates for Popular Services
Advice
Read Car Content
Browse Jerry Car Advice
Check Out Expert Car QnA
Learn About How We Create Content
Jerry Data & Research
How to file a complaint against a car insurance company?
The customer service that I received after my car accident last month was a little insensitive, and I have lost trust in my insurance company. What is the best way to file a complaint against an insurance company?
Carlos Kirby · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Sorry to hear about your poor customer service experience. Proper customer service is an essential aspect of picking the
car insurance
company.First, contact your insurance agent and inquire about the process for submitting a formal complaint.
If you are not able to facilitate a complaint with your insurer directly, a third party may be available to mediate your complaint.
Other options for filing complaints against your insurer follow:
- Report a complaint to the state regulators
- Pursue arbitration or file a claim in court
- Complain on social media
- File a complaint through the Better Business Bureau
If you are seeking a new auto insurance company after filing your complaint, look for a new provider with
Jerry
.Jerry’s will find you quotes from up to 50 providers in just minutes, so you can find a policy that meets your needs. Once you make your choice, Jerry’s helpful agents will help you with the changeover—including making phone calls, filing paperwork, and canceling your old policy on your behalf.
View full answer
- Gregory R.
WHY YOU CAN TRUST JERRY
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.
Join 4M+ members in lowering their car insurance
You Might Also Be Interested
Read Advice From Car Experts At Jerry
What Others Are Asking
Browse More Content
Insurance in Your State
Easiest way to compare and buy car insurance
No long forms
No spam or unwanted phone calls
Quotes from top insurance companies