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How do you file a complaint against a car insurance company?

I’ve had an awful experience with my car insurance company. How do I file a complaint?

Lauren Smith · Updated on Nov 11, 2021

Reviewed by Shannon Martin, Licensed Insurance Agent.

I’m so sorry you’ve had an awful experience. Depending on what level you want to file your complaint, there are several things you can do:

Contact your insurance agent to file a complaint with them

Write up a negative review and post it on a site like J.D. Power

Write to your state’s insurance department to file a complaint

Take legal action and use an ombudsman to mediate

An ombudsman is someone appointed by the government whose job is to investigate complaints from everyday people against corporations, such as your car insurance company.

If you want an easy way to find a new insurance company, just use

. Choose from competitive quotes from up to 50 top providers and Jerry takes care of the rest—securing your new policy and helping cancel your old one.

MORE:

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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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