If you haven’t designed your car yet, you can cancel your request by logging in to your Tesla account and clicking the Manage button, then Submit a Request. From there you’ll be able to cancel your request. If you’ve already designed your car, you’ll need to contact Tesla directly.
According to Tesla’s website, the cancellation process can take up to 30 days. However, it is possible that you won’t be able to cancel your order once it has been placed, and your $100 order fee will not be refunded.
While Tesla used to have a seven-day return policy, the company canceled its return policy in October of 2020 and has yet to implement a new one.