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What does a home insurance adjuster do?

I had to file a claim with my homeowners insurance. My provider said they are sending an adjuster. What will a home insurance adjuster do?

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Payton Ternus · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Sorry to hear that you needed to file a claim! Luckily, your
home insurance
is there for these situations.
A home insurance adjuster, or claims adjuster, works for your insurance company and comes to inspect the damage or loss you’ve experienced. They also find evidence of what occurred to determine how much your claim payout will be.
While the adjuster is investigating the loss or damage, here are some typical procedures you can expect:
  • Inspection of your property to figure out how extensive the damage is
  • Gather and review any evidence (home inventory, pictures, receipts, etc.)
  • Interview and take statements from yourself and any witnesses
  • Review any filed reports, like medical records or police reports
  • Work with contractors or companies to get estimates for repairs
The adjuster will also typically be your contact for information regarding your claim.
Once your claim is taken care of, consider shopping around for new home insurance with
Jerry
. A licensed broker that offers end-to-end support, the Jerry app gathers affordable quotes, helps you switch plans, and helps cancel your old policy. Even better—Jerry will help you bundle your home and auto policies for maximum savings.
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