A home insurance adjuster, or claims adjuster, works for your insurance company and comes to inspect the damage or loss you’ve experienced. They also find evidence of what occurred to determine how much your claim payout will be.
While the adjuster is investigating the loss or damage, here are some typical procedures you can expect:
Inspection of your property to figure out how extensive the damage is
Gather and review any evidence (home inventory, pictures, receipts, etc.)
Interview and take statements from yourself and any witnesses
Review any filed reports, like medical records or police reports
Work with contractors or companies to get estimates for repairs
The adjuster will also typically be your contact for information regarding your claim.
Once your claim is taken care of, consider shopping around for new home insurance with
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.