Consider the following scenarios:
Something else to consider is your power door motor. If your door failure was preceded by clicking or knocking noises when you opened and closed the door, this is likely the culprit.
Luckily, even if you’re having issues with the power mechanism for your Entourage’s sliding doors, you can still operate them manually. On your vehicle’s dash to the right of the buttons you press to open and close the doors, you’ll see a button labeled “power.” Simply press this button to disengage the sliding door motor and use the doors manually.