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Is it normal for a tow truck to take four hours to reach me even if I have a roadside assistance plan?
"I blew a tire on the side of the road on a busy freeway. After four hours, a tow truck finally came, and an hour after that, I was back on my way. It was really frustrating to wait so long.
Is it normal for a tow truck on a roadside assistance plan to take this long?"
Eric Schad · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“The response time for roadside assistance varies by:
In some cases, this may take several hours because of other emergencies in the area or because of a spike in call volume. Typically, four hours is a bit on the extreme side, so this may not always be the case.
Adding AAA to your current roadside assistance policy on your car insurance is a great way to have some peace of mind and a backup plan.”
View full answer
- Gregory R.
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