How Does Toyota Roadside Assistance Work?
Toyota Roadside Assistance covers 24-hour emergency roadside services for vehicles under warranty, starting with the 2015 model year.
Written by Melissa Harvey
Reviewed by Melanie Reiff
Toyota Roadside Assistance provides free 24-hour emergency assistance throughout the two-year warranty term and to older Toyota owners for a low-cost monthly fee through ToyotaConnect.
Toyota, like most automakers, offers free roadside assistance services as part of their new car warranty program. These services help manage expenses and logistics and provide peace of mind during an emergency.
Toyota
understands that nothing spoils your day faster than unexpected car trouble. Suppose you want to learn more about Toyota’s roadside assistance program. In that case,
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How does Toyota’s Roadside Assistance work?
Toyota Roadside Assistance offers free 24/7 emergency roadside support in the United States through the vehicle's two-year warranty period. Unlike Toyota’s manufacturer warranty, roadside assistance has no mileage limits.
Toyota’s roadside assistance programs offer so much more than just flat-tire changes and lockout help:
- Battery jump starts
- Emergency fuel delivery
- Towing
- Winching
- Collision notification
- Emergency services dispatch
- Stolen vehicle tracking
Toyota’s roadside assistance isn’t limited to brand new vehicles. Owners of older Toyotas can enroll in Toyota Service Care and the roadside assistance program through the ToyotaConnect app for a small monthly fee. Toyota Service Care has two-year plans with unlimited mileage requirements and is a renewable service available to all Toyota owners.
MORE: What to do when a car warranty isn’t honored
How to use Toyota roadside assistance
Toyota roadside assistance is available 24 hours a day, seven days a week through the ToyotaConnect app or by calling the toll-free number: 1-800-444-4195.
If your Toyota was damaged in a collision, call 911 first for any emergency medical assistance you or the other drivers may need. While you wait for help, you should also document any factors that contributed to the accident and, if possible, take pictures.
After the crash, it's essential to take note of any damage caused by the accident so that your insurance company can investigate your claim.
MORE: How to file a car accident claim report
What if my Toyota warranty expired?
Toyota has made it easy to keep your access to Toyota Roadside Assistance after your factory warranty expires. Toyota offers several different service packages for older, high-mileage vehicles. These extended warranty packages vary in cost depending on the level of services provided and vehicle model, but the basics are relatively low cost.
You can enroll in a ToyotaCare program through the ToyotaConnect app for a low monthly fee. Or, you can talk to your dealer about renewable two-year service warranty programs that include roadside assistance.
Along with roadside assistance, many of the programs also include:
- Remote start capabilities
- Remote emergency unlock
- Stolen vehicle tracking
- Automatic collision notification
- Emergency services dispatch
- Toyota maintenance services
Accessing these services through ToyotaConnect may cost between $8 to $32 a month—a relatively affordable price for peace of mind. A Toyota Service Care package is also a great way to help offset regular maintenance costs.
Is Toyota Roadside Assistance worth it?
Toyota Roadside assistance is included in the purchase of new Toyotas and gives you excellent roadside service for free, which is worth using in an emergency. Toyota has also made these services readily available to veteran owners through the ToyotaConnect app for a relatively low monthly fee.
Do you already have an older Toyota and pay the subscription for
remote start
capabilities? You might as well take advantage of the entire subscription package by using the included roadside assistance when you need it. That said, other alternatives may offer roadside assistance benefits at a lower cost than those provided by Toyota. If you’re on a budget, it's worth looking into all of your available options before you have an emergency to know which program will be the most useful.
Alternatives to Toyota Roadside Assistance
If your original Toyota warranty has expired, or you drive an older model that hasn’t been outfitted with the latest tech, there are other ways to get roadside assistance for your vehicle. Here are some options you should consider:
- Towing and labor coverage: For under $20 a year, you can get roadside assistance through most insurers as part of acollisionandcomprehensivecoverage package.
- Cell phone companies: Some providers offer roadside services as an add-on to your monthly bill for about $5.
If you already have
full coverage insurance
on your Toyota, buying roadside assistance through your insurance company may be a more affordable option.How to save money on Toyota insurance
Toyota Roadside Assistance can help you if your faithful
Camry
or Highlander
breaks down, leaving you stranded. However, you’ll also need a stalwart policy in the event of an accident. Like Toyota Roadside Assistance, Jerry gets you the help you need without the hassle. We won’t make you fill out mountains of paperwork, and we won’t call you (unless you ask us to!).
Instead, Jerry offers help in real-time to get you registered with a better policy—and app users save an average of $800 or more on their yearly premiums.
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FAQ
Is Toyota’s extended warranty worth it?
Toyota offers several different warranty packages that include benefits like roadside assistance and collision notification for a relatively low cost. Some of these service packages can be purchased through the ToyotaConnect app with an affordable monthly subscription.
However, some owners may find cheaper
towing and labor benefits
through than insurance provider than through the Toyota dealer.Estimate your repair costs for free with GarageGuard™
Simplify your car maintenance with Jerry.
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