How Does Maserati Roadside Assistance Work?
You can contact Maserati Roadside Assistance 24 hours a day, 365 days a year for help with mechanical issues, towing, fuel, or flat tires.
Written by Abbey Orzech
Reviewed by Melanie Reiff
Maserati
Roadside Assistance is offered to new or certified pre-owned Maserati owners 24 hours a day, 365 days a year for the duration of their warranty term. Getting stuck on the side of the road with a flat tire, engine trouble, an empty tank of gas (or really anything else, for that matter) is a stressful experience—and the only thing that’s more stressful is not having someone to help. Thankfully, Maserati offers its own roadside assistance programs, like many other major car manufacturers.
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How does Maserati Roadside Assistance work?
Maserati Roadside Assistance is available for all new and certified pre-owned Maserati customers within the warranty term. For new Maserati owners, the New Car Limited Warranty is good for four years or 50,000 miles, whichever comes first. If you’re a used Maserati driver, you can access the program for 1-2 years without a mileage limitation.
With services available to use 24 hours a day, 365 days a year, this program is incredibly helpful for a lot of different breakdown-related scenarios. You may be thinking of a flat tire or dead battery, but Maserati Roadside Assistance also offers:
- Towing to the nearest Maserati dealership
- On-site punctured tire repair
- Gas or oil delivery
- Battery jumps
- Flat tire replacement
- Mechanical assistance
- Replacement vehicle
- Rental reimbursement
Keep in mind that there will likely be limits to some of these services, namely the reimbursements and replacements.
The specific benefits and services you’ll receive from your Maserati Roadside Assistance program will depend on the country your Maserati is registered in and the terms of your warranty.
All vehicle maintenance requested through Maserati’s roadside assistance will be performed by specialized Maserati technicians with genuine Maserati parts, so you can rest assured you’ll get quality service.
How to use Maserati roadside assistance
The services of Maserati Roadside Assistance are available to users at any time. Here’s how you can contact them:
- Call Roadside Assistance at 1-888-371-1802
- Use the Maserati Connect System or App and select “Roadside Assistance” from the menu options.
Be ready with your Maserati’s VIN to speed up the process. When you use Maserati Connect, you will be put in touch with an operator who will verify your needs and provide assistance from there.
If you’re in an emergency situation, call 911 first to get an immediate response, and make sure to document all relevant details so you’re prepared to make an insurance claim.
What if my Maserati warranty expired?
If your Maserati warranty has expired and you still want access to roadside assistance services, you can choose to enroll in one of Maserati’s extended warranty programs.
With Maserati Extended Warranty, you can enjoy all the same benefits and services you had access to during your initial contracted warranty period up to the fifth year after your vehicle’s registration date.
Maserati Limited Extended Warranty offers protection and coverage on your car’s main mechanical components including the engine, gearbox, and transmission. You may renew this warranty up to seven years after your vehicle’s registration date.
These
Maserati Extended Warranties
will cost an extra fee, but it may be desirable to know you have backup on the road. Is Maserati Roadside Assistance worth it?
While you’re in your Maserati warranty period, the roadside assistance you have access to is absolutely worth it—you’re getting it for free, after all. However, after your warranty term is over, it may be worth it to look elsewhere.
Having the peace of mind of a roadside safety net may seem like an absolute for some people, in which case it’s important to note that you have other options than your car dealership’s programs.
Alternatives to Maserati Roadside Assistance
Whether your contracted warranty term is up and you don’t want to go for the extended warranty or you’re out of options through Maserati, there are other roadside assistance programs that you can consider:
- Cell phone companies (about $5 a month): Many cell phone companies offer roadside assistance programs and you’ll get the added convenience of simply adding the fee to your phone bill.
- Towing and labor coverage(under $20 a year): An affordable way to get roadside assistance from most insurers—but you may need to carrycollisionandcomprehensivecoverage.
Your insurance may be a cost-effective way to get roadside assistance if you have a
full coverage
policy! How to save money on Maserati insurance
Maserati Roadside Assistance is there to help you through a mechanical breakdown or a flat tire, and your car insurance is there to back you up in the event of an accident—so it’s worth it to make sure your insurance policy is solid. And
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Is Maserati’s extended warranty worth it?
This will really depend on your budget and your circumstances. If you don’t mind spending a bit extra to have that peace of mind on the road, you can gain access to incredibly helpful services through the Maserati Extended Warranty. Keep in mind, though, that the maximum amount of time you can be on Maserati’s extended warranty plans is seven years from your vehicle’s registration date.
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