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Why won't Progressive get back to me about an accident?
What should I do if insurance won't get back to me? I was in an accident with a driver who has Progressive. I keep calling the claim adjuster and they aren't getting back to me and it's been a few weeks. I need my vehicle fixed, but I don't want to pay my full coverage deductible.
Emily Maracle · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
If you’re having trouble reaching the claim adjuster, you should also reach out to your
car insurance
. They may be able to get in touch with someone at the company or your claim adjuster.If you still aren’t able to get in touch with someone, you may need to file a claim with
your own insurance
. Although it’s unfortunate that you’d have to pay your collision car insurance
deductible for an accident you didn’t cause, it may be the only way to get your vehicle fixed right now.If you do submit a claim with your insurance, they’ll seek reimbursement from the at-fault driver’s insurance. This means they may be able to reimburse you for your collision deductible.
Without going through your insurance company, you may need to hire a lawyer to get what you’re owed.
After an accident, your car insurance will go up when it’s time to renew. When that time comes or if your own car insurance company didn’t handle the accident to your satisfaction then you should start shopping around. You can do this easily with the
Jerry
app. Jerry will compare 50+ top insurers to ensure you’re getting the best price on your car insurance
for the coverage you want. View full answer
- Gregory R.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.
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