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What should I do if my 2012 Toyota Sienna’s sliding door won't open?

My family has always driven Toyotas, and our 2012 Sienna has served us well over the years. But now, one of the sliding doors won’t open all of a sudden. What could be causing this?

avatar
Macy Fouse · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
The sliding door is one of the best parts of a minivan—but if it’s not working, it can quickly become the most annoying part. First, make sure your child lock isn’t enabled or your
key fob
isn’t dead.
If neither is true, these are a few other reasons your 2012 Toyota Sienna’s sliding door might not be cooperating:
  • The latch motor is faulty: If the door struggles to open while making an unfamiliar noise, the latch motor has probably failed. To open it, pull the handle and hold it for three seconds.
  • The cable is broken: There’s a cable that controls the opening and shutting function, but it’s prone to fraying and breaking. In this case, you’ll need a new cable for your Sienna.
  • The electrical system is overloaded: If something is blocking the door’s latch, it won’t be able to open or shut properly, leading to an overloaded circuit. Make sure nothing is obstructing the upper and lower tracks.
  • The door latch is jammed: If the tracks aren’t blocked, then it could be the
    door latch
    itself that’s jammed. If the latching piece is stuck, you may be able to wiggle it free with some grease and a small screwdriver.
In most of these situations, it’s a good idea to take your Sienna to the nearest Toyota dealership or trustworthy mechanic. However, if your sliding door isn’t working due to an accident, your
Toyota Sienna car insurance
policy might take care of the repair bill if you have
collision coverage
.
View full answer 
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