I’m sorry to hear that your lights aren’t working properly - it’s always a let-down when items we purchase don’t work as planned.
Although you may have the urge to jump in and fix these tail lights with a DIY solution, the best thing you can do is call the company’s customer service and see what solutions they recommend.
The worst thing you can do is fiddle with the problem and make it worse. So, after speaking with their customer service, follow their instructions. Then, if the problem persists, find a repair shop to bring your car to. You’ll want to call around to find a shop that is familiar with your aftermarket lights.
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