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How do I report a car insurance company?
I was in an accident about three months ago and I made a claim with my insurance company. The company dragged its feet reviewing my claim and then denied me without any valid reason. Who can I contact to report a car insurance company?
Chloe Jenkins · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“I’m so sorry to hear that you had to deal with that kind of service. To report a car insurance company, you would need to contact your state’s insurance commissioner.
Before making your report, ensure you’ve done everything you can on your end. Reach out to people of authority at your insurance company via email so that you have all communication in writing. Restate your situation and request a solution.
Having a
claim denied
is a common problem, and your company may be able to review your case and resolve it without the need to file a report.However, if you do not receive an appropriate response, seek out your state’s insurance commissioner for further assistance. The commissioner’s job is to ensure that your rights as a policyholder are being upheld, and they have the power to reprimand any company acting in bad faith toward its clients.
To reach the commissioner, contact your state’s Department of Insurance and request to file a report. When you do, be prepared to show proof of the company’s wrongdoing. Documented evidence may include:
- Records of phone conversations with the insurance company
- Printouts of emails with your adjuster or agent
- Photographs or videos of damaged items and property
- Names of any brokers or adjusters you spoke with at the insurance company
- Your policy number
If the insurance commissioner believes the insurance company’s response was not adequate after reviewing your case and communicating with you and the company, your case will likely be taken over by a state-designated party, who will work with you and your company to resolve the issue.
In this situation, you’re probably no longer interested in carrying on with this company. Consider switching your car insurance with the
Jerry
app.Dealing with insurance companies directly can be stressful and confusing, which is why Jerry works to do all the heavy lifting for you. Sign up on the app in just 45 seconds and gain access to
free insurance quotes
from the top providers in the U.S. Once you find a policy that fits your needs and your budget, Jerry will handle the signup for you and even help you cancel your old policy!”View full answer
- Gregory R.
WHY YOU CAN TRUST JERRY
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.
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