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Can Pep Boys fix electrical problems?

I have an older Ford Escape, and it’s experiencing some electrical issues. I had a trailer hitch installed several years ago, and now the trailer lights aren’t working. The plug seems to be malfunctioning. If I take my Escape into Pep Boys, could they fix it?

avatar
Jason Crosby · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
It depends on how severe of an electrical issue it is that you’re experiencing. It’s possible that if you take it in, they might show you that you have a fuse that’s burned out and needs to be replaced. If it has something to do with your vehicle’s onboard computer, though, then you’re going to be taking your vehicle to the dealership, especially if it’s
under warranty
.
While the dealership is certainly more expensive, you’ll get the job done right—and the technicians will be highly experienced at diagnosing electrical issues in your Ford Escape.
But for other, less serious issues, Pep Boys is a great place to take your vehicle in for work. In fact, they’re often a step above shops like Jiffy Lube because they tackle more serious mechanical issues. Think of them as a middle man between the dealership and a stop-and-go
oil change
and tire shop. Like dealerships, Pep Boys can run diagnostic tests that other more basic shops can’t do.
One of the best ways to diagnose your electrical issues yourself is to invest in a Micro Mechanic. It’s a small, onboard vehicle device that can diagnose electrical issues, keeps track of when it’s time for an oil change or tire rotation, and can even tell you how urgent your car’s mechanical or electrical issue is.
It’s important to fix your car if something is wrong, but make sure to protect it with car insurance before anything happens.
Jerry
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