It’s rare to find a person who enjoys car dealerships
, let alone receiving spam calls from one. But that’s exactly what California residents endured, thanks to aggressive spam call tactics from the Moss Bros. Auto Group. The settlement resulted in millions being awarded to victims of their telemarketing harassment—but what prompted all the spam calls in the first place? Getting overcharged for your car insurance
policy probably feels like spam, too. And that’s where Jerry can come to the rescue. Take advantage of our highly-rated app and start saving today. A Moss Bros. car dealership is paying out millions
Auto Dealer Today
offers insight into the multi-million dollar settlement that Moss Bros. Auto Group has been ordered to pay to unfortunate targets of their spam calling tactics. These calls, initiated by a Riverside, California location, violated the Telephone Consumer Protection Act, which, as the name implies, defends the public against overly aggressive marketing tactics
. Moss Bros. managed to violate this regulation, though. It seems as though the company was trying to promote its services and available vehicles, but went a bit overboard. 2,385 people received constant calls from Moss Bros for an 8-month period in 2019.
How did Moss Bros. violate the Telephone Consumer Protection Act?
Moss Bros. broke the rules by using pre-recorded or automatic telephone dialing systems for contacting consumers without prior written consent. By using ringless voicemails to leave multiple missed calls and voicemails on the phones of over 2,000 people, the auto group was able to harass potential customers for months.
It’s a tactic often used by scammers and computer hackers, but with such a high profile, Moss Bros. wasn’t able to avoid paying $2.5 million in a settlement that the group ultimately lost.
How much money is each victim of the spam calls receiving?
Jamal Johnson, the original filer, is receiving $5,000. Each of the other filers is receiving $46. This isn’t a significant amount for the other individuals, but much of the settlement money from Moss Bros. is going toward lawyer fees—around $675,000. The other significant outcome of this three-year court battle is that Moss Bros. locations will now have to “adopt policies and procedures regarding compliance with the TCPA and the National Do Not Call Registry.”
Is it time to stop settling for overpriced insurance? Jerry can help
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